Medical device case management on autopilot

Unlike traditional inventory management systems that require extensive training and adoption, Deviceflow works with your existing communication channels. Sales representatives can continue using text, email, or calls to manage inventory movements. Our AI agents automatically process these communications, extract the necessary information, and update inventory records accordingly, eliminating the need for additional apps or training.

Deviceflow significantly reduces the workload on your customer service team by automating routine tasks. Our system automatically processes set requests, validates information completeness, and coordinates with field representatives. This automation typically saves customer service teams several hours per day, allowing them to handle more requests without increasing headcount. The system also maintains a comprehensive audit trail and keeps all stakeholders informed throughout the process.

Deviceflow is designed to work seamlessly with your existing infrastructure. We're not replacing your ERP, instead we offer an AI overlay on top of your ERP system. We offer direct integrations with major ERP systems like NetSuite and accounting systems like QuickBooks, as well as field inventory management systems like ImplantBase. The platform acts as an intelligent layer that structures and routes information between your various systems while maintaining data accuracy and consistency.

Our system creates a digital audit trail for every inventory movement, capturing photo evidence of receipts and maintaining real-time location tracking. This comprehensive tracking, combined with our automated reconciliation processes, helps identify and prevent inventory discrepancies before they become audit issues. Companies using Deviceflow typically see significant improvements in their audit accuracy and reduction in missing inventory.

Deviceflow employs enterprise-grade security protocols to protect your data. Our system includes role-based access control (RBAC), secure user provisioning, and comprehensive audit trails. We're actively building our regulatory capabilities including QMS, SOC, and SOX compliance to support financial transactions and ensure data security at every level.

Our AI agents are designed to identify missing or incorrect information in communications and automatically follow up to gather the required details. The system won't process incomplete requests, ensuring that your customer service team only deals with validated and complete information. This proactive validation significantly reduces back-and-forth communications and prevents delays in processing requests.

Deviceflow provides comprehensive visibility into your inventory operations through detailed analytics and reporting. You can track key metrics such as set utilization, response times, and inventory movement patterns. The system also offers early warning indicators for potential issues and provides actionable insights to optimize your inventory management processes.

Deviceflow is uniquely designed for the medical device industry, focusing on the specific challenges of field inventory management. Unlike traditional systems that require strict user compliance, Deviceflow adapts to your existing workflows. Our AI agents can process natural communications, automatically structure data, and coordinate across teams without requiring changes to how your field representatives work. This approach ensures high adoption rates and immediate operational improvements without the typical implementation challenges of new software systems.